posted by Teresa

Jan 10, 2012 @ 7:00am

5 Trends for Nonprofits = 1 Big Challenge

“Greater emphasis on strategy, organizational alignment and process design will be applicable to all nonprofits, large or small. Essentially, being more sophisticated and savvy when it comes to supporter engagement won’t be just a ‘nice to have’ — it will be a necessity.”

This from Vinay Bhagat, founder and chief strategy officer for Convio, as commentary to support their predictions of Key Trends for the Nonprofit Sector in 2012. A quick look at these five indicates the significant challenges organizations are up against:

  1. Online and New Media Channels Will Continue To Extend Their Influence
  2. Peer-to-Peer Engagement Will Play An Expanded Role
  3. Donor Fatigue Will Be More Pronounced
  4. Supporters Want To Control Their Experience
  5. Integrated Marketing Will Rise To New Heights

So what’s at the bottom of all this? Is there one thing nonprofits can call on to help address these complex marketing issues?

Yes. It’s called strategy.

After a couple of years basking in the glow of social media tactics, nonprofits must accept the consequences of all the “free and easy” noise that has resulted in a highly crowded nonprofit marketplace. One in which the consumers who have been bombarded with so many cause-related digital messages may be considering a way out (see points 3 and 4).

On the other hand, nonprofits that design and deploy well orchestrated, multi-channel  marketing initiatives — with highly focused objectives, clearly defined audiences, and a razor-sharp message —  will not only prevent “donor fatigue” but also attract and engage record levels of supporters (see points 1, 2 and 5).

But it’s neither free nor easy. Planning integrated, multi-channel marketing programs is hard, and it demands a tremendous amount of focus, self-discipline and attention to detail. Start now with an assessment of current marketing efforts, give yourself an honest grade, and commit to a marketing program in 2012 that is built  on an integrated, strategic platform that takes into consideration these five consumer predictions. Then stand back and watch the magic.

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posted by Cathy

Jan 06, 2012 @ 5:51pm

Lee Clow’s Beard

The best tweet I’ve seen in a long, long time.

 

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posted by Cathy

Dec 23, 2011 @ 6:55am

A Little Christmas Story

I was digging through the attic earlier this week looking for a box in which to wrap a Christmas gift. I came upon this one and had my annual thought regarding it:

I can’t use that box. I love that logo too much to just let that box go.

the coveted box

And then I had a little talk with myself about how ridiculous I was being. How completely over-the-top consumeristic to hold on to a BOX.

But it does speak to the power of a really great identity, doesn’t it?

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posted by Teresa

Dec 19, 2011 @ 12:35pm

TEDx: Exponential Impact for Nonprofits

Earlier this fall, I was both surprised and delighted when I discovered my dear friend Julie Turner had nominated me as a potential speaker for TEDx Columbia. Founded as a four-day video conference in California 25 years ago, TED is now an international program committed to Ideas Worth Spreading. Presenters are asked to talk about their passions, inventions, beliefs, observations — the ideas they have that can spark change in the world. Talks are captured on video and viewed worldwide.

TEDx events allow people to use the “talk” model as a tool for effecting change in their own communities. On January 16 (MLK Day), I’ll have the honor of joining seven other speakers in the first-ever TEDx Columbia event. I’ll be talking about CreateAthon, and the incredible things that can happen when you let a big idea go in the world. Others will share stories on topics ranging from First Amendment Rights and brain damage research to urban farming and a program that uses rescue dogs to teach compassion and character development.

To say I was a bit overwhelmed at the thought of joining the distinguished ranks TED presenters is an understatement indeed. So being me, I began the task of preparing my presentation by researching other TED presentations. I was amazed to find the types of topics that were tagged at TED.com: the arts, humanities, animal rights, environmentalism, social justice, health, education, energy, philanthropy. A treasure trove of good.

Meanwhile, back at TEDx Columbia, I thought about the amazing story of Anna Bigham, one of my fellow presenters. She founded a nonprofit organization called Hidden Wounds that provides interim and emergency counseling services to combat veterans and their families. Her work honors her beloved younger brother, who took his life while struggling with PTSD. To realize I will be sharing a stage with someone like her — with such a noble and noteworthy cause — has humbled me even more. And what a gift the TED organization gives by lending a stage to nonprofits and their causes, as well as commercial endeavors that can make a difference in the world.

If you have a cause you’re passionate about, or just looking for a little inspiration, I encourage you to spend some time with TED. If you have a TEDx event in your area, consider how you might introduce your cause to the audience of inspired doers and thinkers in the TED universe. If you don’t have TEDx nearby, organize a team and make it happen now.

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posted by Apprentices

Dec 16, 2011 @ 7:00am

On jobs and money.

Would you rather be poor and work at a job you love or be rich and work at a job you hate?

Pete Anderson
Poor/job I love.

Julie Turner
You can’t fully enjoy bathing in one hundred dollar bills if you loathe what you do for most of the day. I’d choose poor with a job I love.

Kevin Smith
Of course I’d choose to be poor and work at a job I love. I specialize in being rich without actually having any money.

Kevin Archie
If you can find a job you love, I think you’re lucky to be there regardless of pay.

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posted by Cathy

Dec 15, 2011 @ 3:41pm

Goodwill for Goodwill. And There’s a Prize!

from chair spindles to gorgeous tree ornaments

We couldn’t be happier about this one if we tried. Working with Goodwill Industries of the Upstate/Midlands SC is a dream assignment—powerful mission, great people, interesting projects.

A wonderful bonus of the work we’ve done for Goodwill is the friendships we’ve developed along the way. Good Life blogger Kendra Ardis, for instance.

We first met Kendra when she responded to our Craig’s List ad looking for The Perfect Person to help us develop and launch our first lifestyle blog, The Good Life. The blog centers around the definition of thrift we love the most, from Wikipedia:

the recycling of formerly-owned items, finding new use and new love for vintage material goods which had been thrown out, and the thrill of imagining what the former life of the item was like

A thrifter from way back, Kendra is the Perfect Person to write The Good Life.

wouldn't these look swell on your tree?

As a bonus, Kendra and The Good Life brought to us another artist who takes thrift to a new level, Barb Blair of Knack Studios. In a guest post on The Good Life, Barb transforms these old chair spindles into the most incredible Christmas Tree ornaments around. What’s more, she’s allowing The Good Life to give them away a set of 12 in a contest on the blog’s Facebook page as a way to bring more people who love the art of thrift to the blog.

(To enter to win these ornaments, just click on this link. Deadline is midnight tonight.

Maybe it’s just the traditional feeling of goodwill (pardon me) the holiday season brings, but we’re feeling grateful for so many things that came to Riggs Partners wrapped in the Year 2011—not the least of which is a wonderful new client and all the relationships therewith. We are truly grateful.

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posted by Apprentices

Dec 13, 2011 @ 10:33am

Publicité & Graphisme

“A poster, unlike a painting, is not and is not meant to be, a work easily distinguished by its manner—a unique specimen conceived to satisfy the demanding tastes of a single more or less enlightened art lover. It is meant to be a mass-produced object existing in thousands of copies like a fountain pen or automobile. Like them, it is designed to answer certain strictly material needs. It must have a commercial function.”

-AM. Cassandre, translated by Michael Taylor

AM Cassandre, "Dubonnet" - 1932

In a few days I will be traveling to Paris for a vacation and I wanted to familiarize myself with the history of French design, but I found no books or blogs on its history. This is, perhaps, due to France’s overwhelming amount of cultural history in painting, cinema, food, and fashion. Though French design seems to play a smaller role in France’s cultural history when compared to so many other facets of artistic expression, it’s advertising (publicité) and typographic (graphisme) legacies are by no means insignificant to a broad popular culture. (1) Below you will find an assortment of beautiful French posters that represent a rich cultural history of French graphic design.

 

Toulouse-Lautrec, "La Chaine Simpson" 1890's

Roland Ansieau, "Berger" 1935

Raymond Savignac, "Autorail Paris" 1937

Ramond Savignac, "Cigarettes Collie" 1952

Bernard Villemot, "Orangina" 1953

 

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posted by Apprentices

Dec 09, 2011 @ 9:28am

On billionaires.

Congratulations, you just won the hypothetical lottery and you’re now a billionaire. What will you do with the money first?


Jody Piland
First I would buy this,

and then I would pay off my student loans.

Pete Anderson
Purchase a Major League Baseball franchise. And maybe the Jacksonville Jaguars, depending on how much of a billionaire I’ve become.

Julie Turner
Become an anonymous benefactor of as many schools, nonprofits and community groups as I can feasibly support.

Kevin Smith
I thank the lottery and get the money safely in the bank. I’d then invite my co-workers to my house for an offsite planning session (with drinks). Our session would be titled: “Finally rich, a strategy and implementation plan for Kevin.” It would be based on a $1 billion budget. Riggs Partners’ strategic planning fees would be 20 percent of my overall budget.

Ryon Edwards
$250 million spread equally between non-profits in our state (earmarked for marketing budgets, of course)
$150 million to invest, start a few foundations, etc. (through CCCF)
$75 million for a startup business
$25 million to share with my facebook friends
$50K cash just to carry around in my wallet.
$50K for a new car
Remainder would probably be taxed, and I’d probably be OK with that.

Kevin Archie
I would start an online film processing business similar to Netflix that would allow people to send in film and get awesome prints back for cheap. Either that or I would buy out Kodak or Polaroid and make them good again.

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posted by Kevin

Dec 07, 2011 @ 7:30am

The New Art of Conversation

I’m in planning mode for several clients now, and McKinsey’s much discussed “customer decision journey” is dominating my thoughts. This theory holds that consumers hold a portfolio of brands, evaluate other brands constantly based on peer influencers and decide periodically which brands to add, discard or replace.

The customer decision journey replaces the old purchase funnel, rightfully acknowledging that spouses, children and friends influence our decisions more than advertising, public relations or social media.

It is worth acknowledging that consumers have denied the influence of advertising on their decisions since the beginning of market research. Nevertheless, Gallop’s poll paints a clear picture.

Peer influence and referral have never been more influential than before.

This dynamic is made all the more powerful by technology’s ability to offer everyone a voice, a megaphone and an audience. So what’s a marketer to do?

Start a conversation. Be bold and give consumers something to discuss.

Amidst all the noise about cyber Monday, Patagonia did just that.

There has been disagreement in marketing circles about Patagonia’s strategy. Some have questioned whether or not the approach was sanctimonious.

I love that the company has taken a stand against excess consumerism. Even better is the fact the company started a conversation about Patagonia. No doubt people are consuming less. So why not increase loyalty from current customers and attract new ones with likeminded values?

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posted by Apprentices

Dec 05, 2011 @ 11:00am

On theme songs.

What’s the theme song to your life?


Kevin Smith
Crowded House’s “Don’t Dream It’s Over,” which just finished playing on Radio Paradise – wow

Julie Turner
Also Sprach Zarathustra

Ryon Edwards
“no time” by the guess who

Kevin Archie
“Either Way” by Wilco

Cathy Monetti
Unworthy, by Cheryl Wheeler

Jody Courtney
A theme song isn’t enough, I’d need a whole soundtrack.

 

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